We have a number of donors each week that snail mail a donation but request an email acknowledgement. Currently we run our non-electronic acknowledgements through Mail with a conditional mail merge. How do other organizations handle email acknowledgements? Ideally I’d like to be able to create a conditional...

Has anyone had success in integrating Raiser's Edge with email systems other than Outlook/Exchange? We recently switched from Outlook/Exchange to the First Class system (from Open Text Corp) and we'd like to integrate it with RE.