We may buy this module for RE and have a few questions. I'm checking with our account rep, but also wanted to ask the users. Are you required to use BB's processing for credit card payments? Can you generate email receipts for each monthly/recurring payment? Has anyone tried to run a payment...

We're considering the EFT module, hoping it will cut down on paper and save some time. Our VP of Finance is concerned about internal controls. Are there any new checks and balances you've had to implement with this module? Does someone have to sign in and approve monthly EFT payments?

Hi, We are in the process of setting up paperless direct debits and we are experiencing the same problem as others, that our bank is rejecting the EFT Tranmission file as it is not the correct format, which is exported from RE and which, according to BB support, is the standard format for all banks!...

When using an echeck to give a donation on BBNC/Spark - the transaction does not get submitted to our payment gateway (Authorize.net). Instead, the transaction appears in RE backend awaiting to be processed. The donor only recieves the BBNC acknowledgment. All of our other ecommerce products (Magento...

Is anyone having problems sending a Gift Batch via EFT from RE7 to IATS? We seem to be getting an unspecified error and are unable to log into IATS website.

I am looking for a Canadian FE user who has EFT for AP module implemented and is using RBC Express platform. If you don't use but know of someone, would you mind sharing please?

Rose, I'm thinking you are outside of US so not sure what applies to you. For US laws, to be PCI compliant and use RE you need to be on 7.91. EFT module works great to process the cards through RE. Easy to use and we've had no problems. I'd talk to your BB rep to find out more about EFT module...

Hello Alison, Most Bacstel-IP applications will be able to convert most output formats into the Bacs standard (Standard 18) for onward submission; especially for more common platforms like RE. I am very surprised that Microgen have been unable to help with a more seamless conversion macro. If you are...

Hi Chris, Often direct submission (using Bacstel-IP) is more cost effective than indirect submission (using a Bureau). I would recommend putting together the costs for both options, as sometimes using a Bureau can be less expensive in the early stages whilst your volumes of Direct Debit transactions...

We recently moved from ICVerify to BBMS Blackbaud Merchant Services to handle our credit cards, and so far so good. All of the disbursements are moving through one merchant account and deposited in one disbursement bank account. Blackbaud Help and guides refer to setting up multiple accounts to handle...