Often, a day like a Friday is a good time to spend a little time and clean up your social media. Why clean up? Think about all the time you spend sorting through the clutter of information online to read the information from people you love reading? Think of all the times you think, ugh, I don't...

A long, long time ago I praised Picnik for its online photo editing software. Now I don't want to take too much credit, but I'm sure Google reads this blog and went out to investigate. Which is why I read this in Google Reader yesterday... Google welcomes Picnik I can only imagine the uses you...

Well let me state for the record, I'm not really over the moon for Google Buzz . It's a good idea but here's my problem... what's the great gap in service? What I mean is, to truly love a new product or a service online (and use it), you need it to provide something new you can't...

I stumbled across a post this morning that spoke to me about social media. Whether you love it, hate it, or don't even care about it, you can't ignore what people are saying about you (or your organization) online. Take Off the Social Media Blindfold by Jay Baer on his blog, Convice & Convert...

We talk about social media, just a little bit , on our Blackbaud blogs. But maybe you're wondering why you should care or you know what it is but need to know more. Where do you go to find more information? I had a friend/professional peer ask me that very question this morning. Where do you begin...

Lately, when something hasn’t been working, in between projects, or waiting for edits, I decided to try a little experiment. I wanted to see what would happen if I played with my privacy settings on some social media sites like myspace, facebook, flickr, and more. While it did make me uncomfortable because...

Try to say that title one time fast (yeah, don't even bother with three times fast)! Phew! Why the alliteration? Well I recently signed up for Twitter a few months ago to see what it was all about, and it wasn’t until I understood the power of it that I began to really dive in. After a month or so...

Hello Chatterbox world... I thought I'd try something new this time around. The WritersUA Conference on Software User Assistance has free wifi in the meeting rooms so I'm going to try a little live blogging. First time for me, so humor me in my stumbles and perhaps some less than interesting...

I’m sitting in the Altanta airport right now waiting for my flight to Seattle. It’s a bustle of activity but I’m too excited about where I’m going to notice. Chatterbox is headed to Seattle for the WritersUA Conference on Software User Assistance – Better UX through Better UA . I’ll be attending sessions...

Once and a while I find a cool, small detail about a tool or website that makes a huge difference to me – so much so, I feel the need to share. I especially appreciate them when they save me steps and time! Here are eight to get you started... 1. Merge Contacts in Gmail. Gmail made me happy in early...