I am new to Education Edge so I am going to the experts, the ones who have been working on this for years. First, the main issue is to avoid having an aging with multiple credit balances as the revenue is posted monthly and it’s being offset by the full term payment. I want the families to see the full...

Hello We are new to BlackBaud Payment Services (BBPS) We can process RE Batch cards with little to no trouble. We have two events a year where patrons are presant And we would like the information to be stored in RE. We would like to process there Credit card on-line while they are here. Blackbaud states...

Does the Blackbaud Payment Service have an API? In other words can we programatically interact with it? The scenario is that we collect regular donations through our current website and we don't want to store credit cards numbers on the web database. We currently use BBPS with our Raisers Edge, but...

Haven't tried to copy credit card # for a single gift in RE 7.91 yes, but I do know from the support roundtable session on 7.91 that credit card #s for single installment gifts are not stored in BBPS and that credit cards not stored in BBPS display with ???? instead of ****. It may be changing to...

If I understand the 7.91 update correctly, you do not have to worry about storing the #s if you enter them in RE and process your payments in RE via IATS or ICVerify. Blackbaud Payment Services (BBPS) stores the #s and when you process a payment through RE the number is retrieved from BBPS. Pledge payment...

We are looking to upgrade to version 7.91 of Raiser's Edge and, as part of that, move to the BBPS. It is unclear to me how Student Billing interfaces with BBPS, if at all. Does it work in the same fashion as RE? Thanks.

We've been tracking the followup questions from our Support Roundtable The Raiser’s Edge 7.91: What you need to know . Here are some of the questions we've been asked: Q: What are and where are the system reqs for 7.91? A: You can find the sytem requirements by selecting Products, System Requirements...

Hi, We have installed RE 7.91 on a test workstation, connecting to a duplicate database on a seperate server. We have filled in the login credentials for the Blackbaud Payment Service under Config/General and are looking to test batching of credit card gifts. However it looks as though our merchant account...

Hi all, We are going to create a test environment for 7.91 before upgrading in production. Our question is: can remove the test credit card numbers from the payment service before upgrading production to avoid any conflicts? In knowledge base Solution Number: BB620504, i learned that test data will be...

There've been a lot of changes in The Raiser's Edge 7.91 and we know there are a lot of questions. Here are a few we've been hearing a lot. One of the first changes you'll notice is that we've made changes to passwords. After you update to 7.91 or higher, you'll have to enter...