Hi, We have installed RE 7.91 on a test workstation, connecting to a duplicate database on a seperate server. We have filled in the login credentials for the Blackbaud Payment Service under Config/General and are looking to test batching of credit card gifts. However it looks as though our merchant account...

Hi all, We are going to create a test environment for 7.91 before upgrading in production. Our question is: can remove the test credit card numbers from the payment service before upgrading production to avoid any conflicts? In knowledge base Solution Number: BB620504, i learned that test data will be...

There've been a lot of changes in The Raiser's Edge 7.91 and we know there are a lot of questions. Here are a few we've been hearing a lot. One of the first changes you'll notice is that we've made changes to passwords. After you update to 7.91 or higher, you'll have to enter...