Search results matching tag 'email'

11/18 Forums Roundup

9A61429D-5534-4EC6-B2DE-93FB7DB0915D — Wed, 18 Nov 2009 14:00:00 GMT

Here are last week's most popular Forums posts as well as unanswered posts:

Most Popular Topics:

Unanswered Posts:

Email for internal use only

adcc3eb0-e2c2-4292-b1e0-2aad9bf80b5e — Fri, 13 Nov 2009 15:05:54 GMT

We have some emails that are to be used for only for the assigned solicitor or other internal people that have a relationship with the constituent. We have set up an email type called "Not for General Use" as we do not want these pulled for mailing purposes. We have sent a notice to all users about the change but we wanted to know if anyone else handles these email addresses differently. Any recommendations?

Thanks,

Kelly

Re: Marking an email as the preferred email

8C1E9B7E-2409-4EB6-8DC3-01FD7F9F2348 — Thu, 12 Nov 2009 00:54:20 GMT

Isn't the Email that is entered under the preferred address the preferred Email? We have three email fields which we are condensing to two. But we have three All Address Email categories and three Preferred email address categories. Both groups have Email, Email Home and Email Work. I'm planning on moving any other emails through a group update into the preferred email then we will cosolidate any other emails as secondary. I'm hoping that works better for us. We had quite a bit of confusion when a director asked for emails and I asked which ones...so it goes. I'll be chatting with RE support tomorrow to verify our plans I'll post again if I'm fuddled about the difference between preferred and other email addresses. Thanks all

Lisa Smith

11/11 Forums Roundup

9A61429D-5534-4EC6-B2DE-93FB7DB0915D — Wed, 11 Nov 2009 15:29:00 GMT

Here are last week's most popular Forums posts as well as unanswered posts:

Most Popular Topics:

Unanswered Posts:

E-mail blast

4007fe6c-fe0a-429a-b81a-0f16a4d8aba6 — Mon, 09 Nov 2009 17:07:07 GMT

I would like to try to send an email blast out - does anyone have an easy way to do this?

Thanks

Marking an email as the preferred email

e0b3dd82-bac5-4766-9c61-16c102fcd1ee — Tue, 03 Nov 2009 00:44:55 GMT

Hello Fellow RE Users,

We are (finally) about to launch an e-communications program. One dilemma we're running into is that we often have more than one email address for a constituent and aren't sure how to mark an email as the preferred email to use, and still keep our current designations of Email, Email Work, etc.

I was wondering if anyone has some good suggestions on how to mark an email as the preferred email to use?

Thanks,

Erica Peters, Annual Campaign Coordinator, Senior Services (Seattle)

mass e-mailing

92FAD04B-2E37-4DE5-A294-6BE7112B62CA — Wed, 16 Sep 2009 14:46:03 GMT

For the first time we would like to mass e-mail a solicitation piece. Is there anyone that has accomplished this? Would you be willing to walk me through the process and share your tracking process? You can contact me via phone or personal e-mail. Thank you in advance for sharing your experience.

Zoe LaRocca

CMH Foundation

937-382-9458

zolarocca@cmhregional.com

Download/Export Email Reports

2b110dbd-4969-4318-adbe-9f42e4f22844 — Wed, 26 Aug 2009 16:59:58 GMT

Is there any way to export message report data? Ideally, I'd like to export a list of all recipients who opened an email. At the least I need to export the list of recipients.

Import Problem

36D5120F-1737-42EE-A0B8-7961C2B9175D — Wed, 22 Jul 2009 14:39:49 GMT

Earlier this year we exported all our addresses to an excel file which we then farmed out to a service to go through and correct for us. When the company provided us with the corrected information I imported the corrected addresses back in. Because import did not over-write the address data that was in the system, it simply shifted any existing address to an "alternate" address, and created a new primary address, we now have two problems: 1) Many of our constituents have the exact same address on their accounts twice, once as the primary and once as an alternate, and 2) (and this is the bigger problem of the two), much of the contact information has now been shifted to the alternate address, therefore If the address had phone numbers or email information, that information was shifted to the alternate address. ie) If we had John Doe at abc street, phone 555-555-5555, all of that information is now in the alternate address, but in the primary address we only have John Doe at abc street. Any thoughts or suggestions as to how I can correct my error? I'm not so terribly concerned about the duplicate addresses as I am about having all available contact info on the primary address.

Note: It is for this reason that I completely loathe the fact that there is no easy, or cost efficient, way to have a sample database that is based on your own company's actual data. I DID test my import on the sample database, but because that info is so wildly different from what we actually have in our live system, I just didn't catch the problem....which now exists on thousands of constituent records.

Unique Emails...

39A92F0A-4291-401E-891E-4A0211E3A5F4 — Mon, 20 Jul 2009 18:35:41 GMT

Can anyone tell me the pros and cons of enforcing unique emails in NetCommunity (or any other such type software)? We've been advised to not require unique emails but are unsure of the ramifications. It appears to me and co-workers that to not require these would only muddy up the already muddy water. Can anyone offer any guidance of at least what your organization has opted to do?

We're new to this type of software and appreciate any and all feedback.

Feel free to contact me offline at:
datasystems@animal-friends.org