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  • News You Can Use: Support Roundtable and Forum Polls

    On Tuesday, December 8, check out our complimentary support roundtable to discuss how you can make the most of your resources on our support website. Read the whole story on the Web Sitings blog. We also have a couple of polls on the Forums right now about Knowledgebase. How often does Knowledgebase provide you with the answers you need? Let us ...
    Posted to The User's Edge (Weblog) by Douglas Clinton on 11-20-2009
  • Upcoming Web Seminars 11/23 - 11/25

    Several times a week, we offer free, hour-long web seminars on our website. The seminars usually focus on Blackbaud products or best practices for nonprofits. To register, select Web Seminars from the Events menu on our website, find a seminar you want to attend, and click Register Now. Once you submit the enrollment form, youll receive an email ...
    Posted to The User's Edge (Weblog) by Douglas Clinton on 11-20-2009
  • Re: Policies and Procedures for Event Management

     I guess Karen posted faster than I could reply
    Posted to Data Entry (Forum) by Douglas Clinton on 11-19-2009
  • Re: Policies and Procedures for Event Management

     Karen,  That would be awesome if you shared your document here as well - let me know if you need any help loading it!
    Posted to Data Entry (Forum) by Douglas Clinton on 11-19-2009
  • Chat Success Story - November

    It's time for another Chat Support Success Story! If you haven't used Chat Support already, it's a new way to contact support that is currently available to organizations who use The Raiser's Edge, Target Analytics, P!N, and Data Enrichment Services. If you use one of these products, you can access Chat Support by going to case ...
    Posted to Web Sitings (Weblog) by Douglas Clinton on 11-19-2009
  • Re: Changes in The Raiser's Edge 7.91

     Hey Laura,  Even if you disable the inactivity feature for non-supervisor users, The Raiser's Edge will still be PA DSS compliant.
    Posted to The Raiser's Edge (Forum) by Douglas Clinton on 11-18-2009
  • Re: Changes in The Raiser's Edge 7.91

    Hey everybody, I know this thread has been quiet for awhile, but I wanted to share the news that in The Raiser's Edge 7.91.5056 (which was released today) the inactivity timeout feature is optional for non-supervisor users. Check out Laurel Kenerson's blog post for the whole story.
    Posted to The Raiser's Edge (Forum) by Douglas Clinton on 11-18-2009
  • 11/18 Forums Roundup

    Here are last week's most popular Forums posts as well as unanswered posts: Most Popular Topics: Listing Deceased Donors in Annual Report on Giving DONOR CATEGORY FOR THE ANNUAL REPORT How to create a heirarchy on constituent ID Unanswered Posts: Advertising as Gift in Kind Assigning Prospects to a Campaign Email for internal use ...
    Posted to The User's Edge (Weblog) by Douglas Clinton on 11-18-2009
  • Upcoming Web Seminars 11/16 - 11/20

    Several times a week, we offer free, hour-long web seminars on our website. The seminars usually focus on Blackbaud products or best practices for nonprofits. To register, select Web Seminars from the Events menu on our website, find a seminar you want to attend, and click Register Now. Once you submit the enrollment form, youll receive an email ...
    Posted to The User's Edge (Weblog) by Douglas Clinton on 11-13-2009
  • Constituent Corner: Shared Phone Numbers

    In The Raiser's Edge, you can use address sharing to link records so that an address change is reflected on all records who share that address. When you copy and share an address between records, phone numbers in the Phones/Email/Links grid are also shared. This means you can change the phone number on one record and it will be updated on all ...
    Posted to The User's Edge (Weblog) by Douglas Clinton on 11-12-2009
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