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  • Re: Packages

     Thanks, Rosita. I was hoping it was something totally obvious, you know, like something I'd forgotten to do. I pretty much just followed the User Guide instructions to a "T", so I was baffled.  I'll shoot a request over to support. Thanks!
    Posted to The Patron Edge (Forum) by Virginia Carter on 01-22-2009
  • Packages

     In the user guide, the directions for setting up packages show this: " On the action bar, click Content and Benefits. The Content and Benefits screen appears "  Great...but in the image, it shows:  "Merchandise Memberships Series Price Levels etc" across the top -- I don't have that on mine, and I ...
    Posted to The Patron Edge (Forum) by Virginia Carter on 01-19-2009
  • Re: Setting up year/Getting started

     Well darn! Wish I had logged on and checked the forums before I deleted to try and start over... I thought perhaps it would have been fixed by changing the type from "by series" to "by event" ... but I can't seem to get the listing of included events when I view that particular series. Argh! I'm going to ...
    Posted to The Patron Edge (Forum) by Virginia Carter on 01-08-2009
  • Setting up year/Getting started

    I'm hoping someone can help me, as I don't really want to contact my rep (yet!). We are very new to Blackbaud and, in fact, are just now in the process of setting up the year for the first time. This is my homework, and I don't want to "cave in" and send an email to my rep just yet. Besides, I figured this was a good ...
    Posted to The Patron Edge (Forum) by Virginia Carter on 01-06-2009
Page 1 of 1 (4 items)