Hi,

For users that use the EFT module to pay vendors, could you please let me know which banks you use.  Our bank doesn't do them.

Thank you

We use SunTrust, at the bank, they are called ACH - Credits. There are two types, PPD and CCD, personal and corporate respectively. Unfortunately, the EFT Module in FE only creates one export, which combines both payment types (PPD and CCD), this has created import errors with our bank because the two are distinctly different. I have called to suggest that they ipmlement a feature that would allow it to determine between PPD and CCD and generate two exports so that they can be imported to the Bank, since that is how the sell the module, by saying you can easily import to your bank. Reduces time, right? Not if you have to do two payment runs to get each kind of vendor (Personal or Corporate). Additionally, SunTrust will only import .txt files, which FE will not exoprt - I learned from tech support. So every time you export, you have to open the file and resave as a .txt. Finally, if you accidentally save over a file, for example, if you do a PPD payment run, and then forget to change the mapping for the export file and save the CCD payment run over the file before you are able to import it to your bank, there is no way to re-generate the export other than voiding and purging all of the PPD Payments you recorded and do another run. Too much to keep track of! Please call BlackBaud and support my suggestion regarding two exports, one for PPD and one for CCD.

Thank you,

 Megan M. Maurer

Thank you Megan.

Hi Megan,

How do you get the information to the bank?

Thanks

Debbie Stande

Sorry for the delay, can you clarify what information you need from the bank, and have you already found the answer to your qustion?

Thanks,

Megan