We started the conversion process and immediately hit a problem.
I have searched this website and I can't find any information/documentation regarding "Unapplied Transactions." We did get an error report out with over 3,000 of these transactions, but I don't know what to do with them. I'm also waiting on the Blackbaud Help line to give me some help.
If anyone knows what they are or how to correct them, please let me know.
Thanks
Amy Pennington
Rockhurst High School
My guess is that it is payments that haven't been applied to student charges. In SB7 each payment must be applied to a charge. We were balance forward before, but SB7 functions as open item (in my understanding), so payments have to be applied to specific charges.
Hope this helps.