I work part time in Foundation, so I'm fairly new. I've been asked to correct pledge donations that have been inputed incorrectly. Not sure how to explain because I don't understand the entire program but I will try.
For example, a Mr. Smith has pledge to donate $10,000 over a period of 10 months at $1,000 each month, starting in January 1, 2008. That means by June 1, 2008, he should show as paying $6000.00 and a balance remaining of $4,000. BUT it does not when I go into his gifts the amount shows as $1,000 but there is nothing in the balance column. how do I set up an initial pledge of $10,000 and also how would I go about correcting an existing pledge, if that's even possible. Any help would be appreciated.
Thanks
Anne