Welcome to Forums Sign in | Join | Help | Forums
in Search


Installment pledges

Last post 05-21-2008 1:47 PM by Sage Evans. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • 05-21-2008 11:12 AM

    • Norma Kesting
    • Not Ranked
    • Posts 1
    • Organization: Oklahoma School of Science & Math

    Installment pledges

    Helo. Is there a "pop-up" or reminder feature that I can use to prompt me to run a credit card charge each month for individuals who have set up an installment payment plan? Thank you.

  • 05-21-2008 11:24 AM In reply to

    Re: Installment pledges

    The way we do ours is to set up a recurring gift batch with all our monthly donors using credit cards, then set a recurring reminder in MS Outlook to run the batch once each month.  I think you can set a similar reminder in RE7 using an Action, and then an Action follow-up, but I haven't tried that myself since Outlook works just fine for me.

    Filed under:
  • 05-21-2008 1:47 PM In reply to

    • Sage Evans
    • Top 100 Contributor
    • Posts 79
    • Organization: Grand View University
    • Products:  The Raiser's Edge

    Re: Installment pledges

     I use actions to remind me when I need to run a monthly charge.  We don't have that many so it works pretty well.  The action syncs with Outlook then I get a popup that reminds me to run the card.  I go in to the constituent and mark the action as completed and RE automatically will ask if you want a follow up - and if I need to continue to run the same card then I say yes and schedule it for the same time next month.  It sounds like more work than it actually is. *grin*

    Sage Evans
    Advancement Database and Records Manager
    Grand View University
    Filed under:
Page 1 of 1 (3 items)