We create large Direct Debit and Credit Card batches on a monthly basis and send via EFT but when we get the files back from the bank they do not have Cons ID on even when we include in the batch. So we have to manually go and pick up the Cons ID code from our batch which can take hours. The bank have said the ID is not on the EFT file they receive otherwise it would come back with the name and ID on it. Can anyone help me with this?