What is the process for marking new students so that when they appear in Financial Edge student billing, their parents receive the bill? My predecessor last year forgot to mark something in EE, which caused all the statements in FE to be generated to the students instead of to the parents. How do I avoid this?
Sally,
This sounds like the whole student centered vs. parent centered debate. To have parents receive the statement you need to:
1. On each student record, on the statements tab, select "Who receives copies of statements for" at the top. Then, under "When sending statements to..." select the student's name. Under "Send a Copy to.." there will be a drop down list of all of the student's relations- select the parent to receive the statement. (In cases of divorice, and the need for duplicate statements, use a second line, select the student again, and then select the second parent.) Make sure to check the "Show Amount Due" checkbox.
2. When you print statements, on the General tab, after "Include recipients receiving" choose "Statement Copies Only" (this takes the statements to the students out.)
Thanks,
-Kate