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Integration with RE and TRE

Last post 02-14-2008 10:02 AM by Sonya Shirley. 2 replies.
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  • 02-12-2008 11:25 AM

    Integration with RE and TRE

    I have been working with support for months on the intergration of these two products RE & TRE. I can't use them both at the same time. For example, if I login to TRE first I can't jump back and forth between TRE and RE. It considers me already logged into RE. I have to pratically rebut to get into RE. If I login to RE first then the integration is not possible. I am wondering if anyone else is having this problem? I am at the point now after 6 months and no improvement, of exporting everything out of TRE and chunking it. It is definetly not worth the hassle and next time I will use P!N or GGA. Completely dissatisfied!!!
  • 02-12-2008 5:05 PM In reply to

    Integration with RE and TRE

    You may want to contact your IT department because I don't have any problems with my integration at all. In fact when I am in TRE, there is a button that I just click on (at top of screen) to take me into that constituent record. RaShell Peterson Manager, Advancement & Research Services - OIT 541-885-1131 [Email Removed]
  • 02-14-2008 10:02 AM In reply to

    Integration with RE and TRE

    We are hosted, so Blackbaud is my IT department and they have been working on it for 6 months. Are you hosted?
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