Since the upgrade to 7.70.638.0025 I have had several parents call me with NetClassroom logon troubles. Some logon and the screen returns to a blank logon screen. Some logon successfully, then click on student grade and get booted out to the logon screen. One reported that she can see one child's grades fine, changes to the second child and gets booted out to the logon screen. I have tried to get some of them to use the KB answers about trusted sites, enable cookies, but none have worked. All of the logons work fine when I attempt in or out of the office, so it appears to be local PC problems that did not exist until my upgrade. Anyone have any ideas? THanks! David Main Director of IT Saint Patrick Catholic School Norfolk, Virginia 23508

I had the exact same issue. Knowledgebase was no help. Came to the forums and found nothing. Called support and got the "parents' computers must need adjustments," even though the parents' computers accessed NC fine before the upgrade. Support couldn't even give me a set of system requirements guidelines to share with parents (browser type, version, known antivirus setting issues, etc.) Then I received e-mails back from support asking if we had resolved the issue yet. Did you ever resolve yours? Why isn't there a repository of resolved issues for NC?