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Membership Office Manual
Membership Office Manual
Last post 11-04-2007 6:01 PM by
Gina Fret
. 0 replies.
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11-04-2007 6:01 PM
Gina Fret
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Organization: American Museum of Natural History
Membership Office Manual
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We are in the process of revamping customer service manual for our membership office. Does anyone have any examples of one they find useful? I am particularly interested in learning about telephone etiquette. Thanks.
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