Like so many others, we've been slammed with Spyware issues and have been moving our faculty to Mozilla's Firefox browser since it is a much better browser (faster, more secure, standards-compliant, more features) than Internet Explorer. We can use Firefox to get into Faculty Access, but once logged in, selecting an option (any option) brings up a "loading" message but the page never finishes loading. We have cookies enabled and although Firefox blocks pop-ups by default, I've configured it to not block anything from our Faculty Access site. The problem persists. Two questions: 1) Has anyone had any luck getting Faculty Access to work with a non-IE browser? 2) Blackbaud tells me they do not provide support for FA on anything other than IE. Microsoft hasn't done any development on IE (aside from patches) for years since they are focusing on it as a component of their new OS (Longhorn?), and there are so many other much better browsers out there now (Mozilla/Firefox, Netscape, Opera, Safari, Konquerer,etc.). Is there interest among other users to ask Blackbaud to support modern web-standards-compliant browsers rather than out-of-date, non-standard, buggy IE? Darlene Dralus Franklin Road Academy

We would most certainly be interested in support for additional (standards-compliant) browsers. I have filed "suggestions" multiple times since 2002 to add support for additional browsers, apparantly to no avail. Of course, I have also filed "requests/suggestion" for items such as per-assignment statistics, assignment "auto-fill" of grades, increased customization capabilities for progress reports (we don't use letter grades yet there is no way to prevent them from printing on every progress report we send out), etc. I wouldn't hold your breath - I've certainly learned not to hold mine.

Our school supports both Apple and Window platforms and we do have issues with IE and FAWEB on the Apple side. I've been told that Blackbaud is developing FAWEB to support Safari as a browser. We will be more of our computers to OS X next fall and I'll need to check with Blackbaud again as I'm counting on Safari being supported. Marilyn