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Please, I am trying to obtain information and contacts from Schools that are utilizing the Data Enrichment Services products from Blackbaud to update a SunGard Banner system. A quick scan of the listservs did not provide any leads for this. I am particularly interested in any risk or issues that might be noted, and the methodology that other Banner Schools utilized to update the information back into banner from; address finder, email finder, phone finder
We have used address finder to find lost alumni. It did pretty good job to find addresses. Also, for each address found, it provided a score on how likely the information found was correct.
Mark, I think what you are referring to is PeopleFinder instead of AddressFinder. They are slightly different in that PeopleFinder searches more than just the NCOA database (which is what AddressFinder looks at). PeopleFinder can find more addresses but because it's outside the US Post Office sometimes the matches are not as strong. That is where the confidence rating comes in so you can evaluate if you'd like to use the new address or not. AddressFinder does not return a confidence because all the address come from the Post Office database and directly from NCOA cards filled out by your constituents.
Ron, If you have further questions feel free to call into support (1-800-468-8996, option 5) and we can explain it in more detail.