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Donor Database Specialist, Operation Smile, Norfolk VA

Last post 11-23-2009 2:21 PM by Rebecca Gelinas. 0 replies.
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  • 11-23-2009 2:21 PM

    • Rebecca Gelinas
    • Not Ranked
    • User Since: 2004
    • Posts 16
    • Organization: Operation Smile
    • Products:  The Financial Edge, The Raiser's Edge

    Donor Database Specialist, Operation Smile, Norfolk VA

    Reply Contact
    Description Donor Database Specialist The Donor Database Specialist is responsible for data entry and importation of donation information into Operation Smile's Raiser's Edge database.  The Specialist will run reports and analyze data for use in other departments that share in this information.  This position is located at Operation Smile World Headquarters in Norfolk, VA. Essential Functions: •Processing all checks received according to Operation Smile practices•Logging in of gifts and proper gift and donor coding in the Raiser's Edge database.•Print and mail acknowledgements and pledge reminders to active donors.•Downloading, reviewing, and inputting of donor information or donor updates and processing donor refunds.•Track the status of donor gifts.•Ensure quality control of keyed data entry information and conducting ongoing data clean-up, including identifying and merging duplicate records.•Provide detailed reports on activities, inter-departmental reports, and analysis of data as necessary.•Assist Database Team Lead and Database Manager with necessary direct mail requests, queries, exports, and clean-up.•Notify Donor Relations and/or Resource Development on gifts that require special attention.•Proactively develop personal database/software knowledge and skills through regular training, independent study and application of learning.•Fill out matching gift forms, enter matching gift pledges in the database, and return forms to the companies.•Additional duties as necessary. Qualifications:•Associates degree in business or related field•At least one year database experience•Experience with Raiser's Edge database•Flexible, able to take direction and prioritize activities•Able to maintain confidentiality of all donor records and information•Strong work ethic and a team player•Must be highly organized, motivated, and detail oriented•Be self-directive and capable of working with minimum supervision•Goal oriented, able to meet deadlines

    •Excellent oral, written, and interpersonal communication skills.

     

    Apply online at http://bit.ly/5duaQX or send your resume and salary requirements to:  Human Resources, Operation Smile, 6435 Tidewater Drive, Norfolk, VA 23509. 

     
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