I am trying to do a simple mail merge and keep getting a message "runtime error! program: c:\program file\microsoft office\office\winword.exe and then the merge fails. I spoke with Blackbaud, they advised me to re-install MS Office which I've done (twice) and still keep getting the same error. I'm using MS Office XP 2002 and wondering if there could be an issue with that. Has anyone else run across this?