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Has anyone found that RE update is a pain?

Last post 11-04-2009 12:25 PM by David Johnson. 1 replies.
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  • 10-29-2009 11:08 AM

    • Chong Lor
    • Not Ranked
    • Posts 8
    • Organization: Stout University Foundation

    Has anyone found that RE update is a pain?

    First off, all RE/FE updates require the user to be in the local administrator group. Second of all, why don't Blackbaud has a utility like Windows Update where it will let configure when to download and install? Third, why dont' Blackbaud fix the problem of showing the Sample database every time we upgrade even if we did not have the Sample database installed? When I called Blackbaud, they suggest I hack the Registry. In the [HKEY_LOCAL_MACHINE\SOFTWARE\Blackbaud\REINI_50\General] I have to set Visible=0 so that it does not appear as an option every time we run RE.
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  • 11-04-2009 12:25 PM In reply to

    Re: Has anyone found that RE update is a pain?

    Hi Chong,

    Installing RE\FE require that system files be updated which means that the user updating the application must have the rights to update these locations.

    We do not provide an automatic update for our applications because we encourage our clients to test the update in their environment before installing.  Plus, we want to be sure that users are ready for the changes we make to an application in the updates. 

    The sample database is installed on the server by default.  If you do not want your users to see the sample database make sure that it is detached from the Blackbaud Management Console on your server. 

    -David Johnson
    Product Support Lead - MCTS, OCP

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