There've been a lot of changes in The Raiser's Edge 7.91 and we know there are a lot of questions. Here are a few we've been hearing a lot.

One of the first changes you'll notice is that we've made changes to passwords. After you update to 7.91 or higher, you'll have to enter your password using all capital letters (e.g., ADMIN1 instead of admin1. After you log in using all capital letters, we recommend that you change your password by going to Edit, Change Password. If you don't change your password, you'll have to keep using all capital letters to log in. The password changes are a requirement of the Payment Card Industry Data Security Standard (PCI DSS). Check out Knowledgebase solution BB608912 for more info.

Another big change is the 15 minute inactivity setting, which is another change made in accordance with PCI DSS, which requires users to re-enter passwords when a session has been idle for more than 15 minutes. When someone is locked out due to inactivity, processes like reports, mailings, exports, and queries will continue to run, and the user license will still be used. Knowledgebase solution BB620558 has more on this setting.

The most significant change is that The Raiser's Edge 7.91 now integrates with the Blackbaud Payment Service (BBPS) to store credit card numbers. Credit card numbers will be replaced with reference tokens and credit card information is kept in this secure, PCI DSS-compliant environment and only the last four credit card digits will display in The Raiser's Edge. When you process credit card transactions, your software will connect to the BBPS service. The reference token in your database will summon the stored credit card number to be used in the transaction.

Check out the Version 7.91 FAQs and post any questions you have here! I'll be answering questions all day