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Email Preferences Issue

Last post 07-20-2010 11:48 AM by Robyn Goldy. 2 replies.
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  • 06-24-2009 1:02 AM

    Email Preferences Issue

    I am currently enabling the User Email Preferences part and ideally want users to be able to both subscribe to Newsletters, Opt Out and provide us with details of the kinds of communication they want (e.g. I would like to receive communication regarding events/career opportunities/competitions, etc.

    Looking at the Email Preferences part it seems as though users can only subscribe to newsletters and opt out.  I am thinking that the only way to ask users to allocate what they would like to receive info about would be by adding a User Interests part to the page as well and then create email lists based on the attributes it creates. 

    I'd love any feedback on how other users have tackled this problem.

    Cheers,

    Kim Baldwin - RMIT University

  • 06-24-2009 4:13 AM In reply to

    • Paul Morriss
    • Top 150 Contributor
    • Posts 71
    • Organization: Wycliffe UK
    • Products:  Blackbaud NetCommunity, The Raiser's Edge

    Re: Email Preferences Issue

    This has been discussed at length on the independent forum for Blackbaud products - blackbus.org http://www.blackbus.org/forum/netcommunity-bbnc/4918-streamlining-email-subscription-process.html In short, there's no easy way for non-logged-in users. I have experimented with an attribute on the address, which users can update via a profile update. That only works for logged in users. If you'd like things to change then why not vote for my suggestion on the official way of getting features added to NetCommunity: http://blackbaudnetcommunity.uservoice.com/pages/905-general/suggestions/193887-non-logged-in-users-2-un-subscribe-to-from-querymailings-
    --
    IT Director
    Wycliffe UK
    Blog: http://manypies.paulmorriss.com
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  • 07-20-2010 11:48 AM In reply to

    • Robyn Goldy
    • Not Ranked
    • Posts 2
    • Organization: Minnesota State University, Mankato

    Re: Email Preferences Issue

    I have developed what I think is a good and effective work around to make it easy for both registered and non-registered people to submit their email preferences and you could also capture other data as well.  Call me at 507-389-6835 as it is a little too complex to maybe write out here if you want to know my handy email tricks!

     Robyn Goldy
    Minnesota State Mankato
    507-389-6835

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