Products A-Z All Services Can't find what you're looking for? Chat Live!
Products A-Z Can't find what you're looking for? Chat Live!
Can't find what you're looking for? Chat Live!
Curretnly, we have donations for an event e.g. Golf tournament where the donations come over a period of time, the constituent's bio 2 tab is not flagged as consolidating receipt. We get cheques and the are flagged as donot receipt until closer to the tournment date. Closer to the tournament date we pull a query usign the appeal for golf tournament and change all the donot receipt to reciept,pull them through the usual receipting process and export the final data out to merge with our recipt templated. this is the process that is not working for us presently.Could some one please help.
Two thoughts:
Do you change them to "receipted" or "not receipted"? If your 'usual receipting process' is through the Mail function, they would need to be "not receipted" to process.
Or, do you have a criteria selected for gift date? If the gifts have come in over a period of time, perhaps they are not meeting the criteria and you may need to expand it.
Not sure exactly what you mean by
"pull them through the usual receipting process and export the final data out to merge with our recipt templated"
Are you using Mail? Or exporting records and then receipting. What query are you using to export? If you had a criteria related to the receipt field in your query for appeal golf tournament, once you've changed them, the query may find 0 records.
We pull a query for all the donations recieved within a certain time period and change all the donot receipted to not receipted,pull them through mail through the usual reciepting process and export the final data out to merge with our recipt template. This is the process not working presently. It is picking up CnAdrSal_Sallutation field instead of Gf_CnAdrSal_Salutation field, CnBio_ID instead of Gf_Amount etc. hope this gives you more information to assist me thanks for all your help.