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Our organization has increased in size recently and so have the number of pledges we manage. So we are redefining processes in both our development and our business offices. The business office runs the credit cards for all of our automatic pledge payments. For any given pledge this could be anywhere from monthly to annually and it is not unusual for the terms of the pledge to change over its life. Does anyone have an effective and efficient communication process between departments they would like to share? I'm thinking about creating internal pledge payment reminders monthly for the business office to process. Has anyone tried this solution?
Have you considered the EFT module? We create batches for our EFT gifts each month on the 15th of the month. We manage these gifts using pledge or recurring gifts - credit cards and direct debit. It's pretty straight forward that way. Our gift processors create the batches and compare them to reports that show which payments should be made that month. The batches then are processed in the normal manner.