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Procedures for coordinating credit card charges

Last post 05-18-2009 4:47 PM by Joanne Larrarte. 2 replies.
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  • 03-28-2009 3:31 PM

    • Jan Harman
    • Not Ranked
    • Posts 3
    • Organization: Eastside Catholic School

    Procedures for coordinating credit card charges

    Our organization has increased in size recently and so have the number of pledges we manage.  So we are redefining processes in both our development and our business offices.  The business office runs the credit cards for all of our automatic pledge payments.  For any given pledge this could be anywhere from monthly to annually and it is not unusual for the terms of the pledge to change over its life.  Does anyone have an effective and efficient communication process between departments they would like to share?  I'm thinking about creating internal pledge payment reminders monthly for the business office to process.  Has anyone tried this solution?

  • 03-30-2009 9:04 AM In reply to

    • Nora Isaac
    • Top 25 Contributor
    • Posts 207
    • Organization: ALS Association Greater Philadelphia Chapter
    • Products:  Blackbaud NetCommunity, The Financial Edge, The Raiser's Edge, The Researcher's Edge

    Re: Procedures for coordinating credit card charges

    Have you considered the EFT module? We create batches for our EFT gifts each month on the 15th of the month. We manage these gifts using pledge or recurring gifts - credit cards and direct debit. It's pretty straight forward that way. Our gift processors create the batches and compare them to reports that show which payments should be made that month. The batches then are processed in the normal manner.

    Nora Isaac
    Sr. Manager, Information Technology
    The ALS Association, Greater Philadelphia Chapter
    Filed under: ,
  • 05-18-2009 4:47 PM In reply to

    Re: Procedures for coordinating credit card charges

    We use the EFT module for our recurring credit card donors. I was wondering if anyone had a procedure that they found successful for checking that all the credit cards were ran and that none are missed or ran in error.
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