I work at a Hospice Organization and we receive a lot of gifts in Memory of a loved one. 

I am able to check the database of patients to see who the primary contact was for the deceased individual, and in most cases can locate one and that is generally the person we send a notification to.  However, in some cases there are donors that provide us with a specific individual that they would like us to notify (another sibling, aunt, uncle, etc.) 

Recently we had an individual call and question as to why she and her sister have received different individuals on their lists. 

What are others doing as a general business practice when they have more than 1 individual to notify?  Does every person that you have get the same list?