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Missing Donors

Last post 01-14-2009 2:44 PM by Melissa Graves. 9 replies.
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  • 01-05-2009 11:03 AM

    Missing Donors

    When running the year-end report for major donors, we have found a few donors (that we know about) who are not being pulled.  Could they have been entered a certain way to suppress them from reports?  Our concern is we are missing other donors when running query/report for Annual Report.

     Any help would be appreciated.

    Thank you.

    Melanie

    Filed under:
  • 01-05-2009 11:08 AM In reply to

    • Lee Harrison
    • Top 100 Contributor
    • Posts 73
    • Organization: Breakthrough Breast Cancer
    • Products:  The Raiser's Edge

    Re: Missing Donors

    Does your query/queries contain any 'Does not' or 'Not one of' criteria? I've come accross that pitfall before. Also, are your missing donors' gifts split?

    Lee Harrison
    Breakthrough Breast Cancer
    London
  • 01-05-2009 11:42 AM In reply to

    Re: Missing Donors

    Good points.  None are split gifts, and the "Does not" is only for "capital campaign".  It is just strange, because it seems so random on who isn't being pulled.  The only thing in common with the two is that they are Corps, but so are others that are being pulled.

     Thank you for your help.

  • 01-05-2009 11:49 AM In reply to

    • Lee Harrison
    • Top 100 Contributor
    • Posts 73
    • Organization: Breakthrough Breast Cancer
    • Products:  The Raiser's Edge

    Re: Missing Donors

    With your ''Does not equal capital campaign" - as an experiment it might be worth trying it with "one of" and then selecting everything other than capital campaign. It sounds silly and probably illogical, but I've had similar problems before and this seemed to solve it...

    Having said that you'll probably find that it has no effect whatsoever...

    Lee Harrison
    Breakthrough Breast Cancer
    London
  • 01-05-2009 11:50 AM In reply to

    Re: Missing Donors

    Ha!  I think it is definitly worth a try.  I have often found the illogical tends to be logical.

     I'll let you know.

     

  • 01-05-2009 11:59 AM In reply to

    Re: Missing Donors

    At first glance, I think it worked!  Both I know were majors, but missing - did show.  Woo Hoo.  Will go through better later - but thank you!

  • 01-13-2009 3:04 PM In reply to

    Re: Missing Donors

     

    I have had the same issue and have been told by Blackbaud support to always try to ask the questions in a "Positive" way.  Although I felt this answer was outrageous, not, or does not definitely affects your query in a negative way.  It is much more cumbersome to create queries in this manner.
  • 01-13-2009 4:22 PM In reply to

    Re: Missing Donors

    I found this technique to help with Gift Type issues also.  One would think the results would be two separate sets of donors but, in fact, I have gotten significantly better data by avoiding "does not equal."  Instead, choose all the possibilities and then remove the small number you want to exclude.

     

     

     

    Lee Harrison:

    With your ''Does not equal capital campaign" - as an experiment it might be worth trying it with "one of" and then selecting everything other than capital campaign. It sounds silly and probably illogical, but I've had similar problems before and this seemed to solve it...

    Having said that you'll probably find that it has no effect whatsoever...

  • 01-14-2009 2:36 PM In reply to

    • Susan Shiels
    • Not Ranked
    • User Since: 2001
    • Posts 2
    • Organization: Great Circle
    • Products:  The Raiser's Edge

    Re: Missing Donors

    I know now what you are talking about after I had the same errors occurr in reporting.  Now I share this with my query builders: when you want to use negative operators like "does not equal" and "does not contain" on the "big tables" (GIFTS, APPEALS, RELATIONSHIPS, and ATTRIBUTES - they appear as spreadsheets on a constituent record), you can eliminate constituents who actually qualify for the query.  Example: You may think you are eliminating constituents who have given in-kind gifts with "Gift type does not equal gift-in-kind" in a non-gift query, but you are also eliminating constituents who gave BOTH in-kind gifts and cash gifts.   It's better to use "Gift type one of " and use all gift types except the gift-in-kind types.

    Using the same criteria, "gift type does not equal gift-in-kind" will give you the results you are looking for in a GIFT query.

    I find that RE gives me just what I asked for :)  The advice ends up being the same, avoid negative operators and "stay positive."

    Filed under:
  • 01-14-2009 2:44 PM In reply to

    Re: Missing Donors

    LOL - RE always gives you what you ask for - the problem is figuring out how to ask the right question...

    Melissa S. Graves
    Annual Fund Development Services Manager
    Pathfinder International
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