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I need help!!

Last post 07-02-2009 2:09 PM by Laura Caswell. 3 replies.
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  • 08-14-2008 4:16 PM

    I need help!!

    We are currently hosting the Raisers Edge software locally opposed to having BlackBaud host the software. We are running into many bumps in the road in regards to software compatibility. It seems that the Raisers Edge software does not play well with other applications. We've had to systematically un-install local user applications because certain parts of Raisers Edge will not function well.

     I am looking to link up with an institution who has decided to host Raisers Edge locally on their own servers and talk about bumps in the road that they have encountered. Please get in touch with me

     

    Colonel Boothe.

    Cboothe@clarku.edu
     

  • 08-15-2008 2:10 PM In reply to

    • Laura Caswell
    • Top 25 Contributor
    • Posts 227
    • Organization: Worcester State College
    • Products:  The Financial Edge, The Raiser's Edge

    Re: I need help!!

    Hi,

    We have RE installed locally and have for 9 years now. We have only run into one software compatibility issue with Dragon Naturally Speaking. Everything else has played nicely with RE.

    Since I am just around the corner at Worcester State, I'd be happy to talk to you even though I haven't had any issues.

     
    laura

    lcaswell@worcester.edu


     

    Laura Caswell
    Info Tech
    Worcester State University
    Worcester, MA 01602
    lcaswell@worcester.edu
  • 07-02-2009 11:41 AM In reply to

    • Spencer Smith
    • Top 500 Contributor
    • Posts 25
    • Organization: Buffalo Bill Historical Center
    • Products:  Blackbaud NetCommunity, The Raiser's Edge

    Re: I need help!!

    Hi Laura,

     I realize this post is a little old. We are looking at getting Dragon Speak but before doing so, I was wondering if you could relay those software compatibility issues with RE and Dragon Speak.

     Thanks for your help.

     Spencer Smith

    Spencer Smith
    Buffalo Bill Historical Center
    spencers@bbhc.org
  • 07-02-2009 2:09 PM In reply to

    • Laura Caswell
    • Top 25 Contributor
    • Posts 227
    • Organization: Worcester State College
    • Products:  The Financial Edge, The Raiser's Edge

    Re: I need help!!

    Hi Spencer,

    With Dragon installed, if you are writing a note and save and close it, it minimizes the main record and you have to click it open. A minor irritant. That's the direct quote from the person who has RE & Dragon Naturally Speaking installed. I think he is the only user who has both. I imagine it could be a pain if you had a lot of notes to write. Smile

     

    Other than that, no other issues.

     

    HTH,

    laura

     

    Laura Caswell
    Info Tech
    Worcester State University
    Worcester, MA 01602
    lcaswell@worcester.edu
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