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Forums » Product Forums » The Raiser's Edge » New Users » Logging On to RE???

Logging On to RE???

Last post 07-15-2008 4:16 PM by Ashley Radeka. 2 replies.
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  • 07-15-2008 2:31 PM

    • Ashley Radeka
    • Not Ranked
    • Posts 4
    • Organization: Washington Academy
    • Products:  GiftMaker Pro, The Raiser's Edge

    Logging On to RE???

    Reply Contact

    I'm in the process of converting from GiftMaker Pro to Raiser's Edge. I just created a new database in RE, and my conversion guide says to now Log Into RE. But I can't??? I never entered in any information anywhere, and it's asking me for a username and password??? Help!!!



     

    Ashley Radeka
    Development Office
    Washington Academy

  • 07-15-2008 3:13 PM In reply to

    • Jennifer Silva
    • Not Ranked
    • Posts 12
    • Organization: Seattle Parks Foundation
    • Products:  GiftMaker Pro, The Raiser's Edge

    Re: Logging On to RE???

    Reply Contact

    Yes, that could have been better addressed in the conversion guide. RE creates an account during the conversion, and I believe the username is Supervisor and the password is Admin. If those don't work, then I'm mis-remembering the temporary settings. You can call Blackbaud and they can tell you. Or check the knowledgebase in case.

    Good luck! 

    Jennifer Silva
    Senior Development Officer
    www.seattleparksfoundation.org

  • 07-15-2008 4:16 PM In reply to

    • Ashley Radeka
    • Not Ranked
    • Posts 4
    • Organization: Washington Academy
    • Products:  GiftMaker Pro, The Raiser's Edge

    Re: Logging On to RE???

    Reply Contact

     Great! That worked! Thank you so much! I'm not sure why it's not in the Conversion Manual?

    Ashley Radeka
    Development Office
    Washington Academy
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