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Forums » Product Forums » The Raiser's Edge » Administration and Configuration » Place Holder vs Wait List

Place Holder vs Wait List

Last post 07-14-2008 6:11 PM by Melissa Graves. 1 replies.
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  • 07-14-2008 6:03 PM

    Place Holder vs Wait List

    Reply Contact

    Does anyone have any experience using place holder areas for subscriptions?

    When we were taking new subscription orders for our upcoming season we placed new subscribers in a “placeholder” area, basically an area that was added to the layout just so we could take payment for the order and then seat people later.  I’m wondering if anyone has had any experience with using this placeholder option and if it worked well for you.  Blackbaud support has given us diffent answers regarding how this should work. For example, we were  told that we would be  able to delete the place holder area once all of the subsribers had been moved from it but that is not the case. Also, we were first told we shouldn’t use the wait list option as it wasn’t flexible in terms of seating multiple people or upgrading to higher price ranges but later another support person recomended using the wait list.  So basically were looking for someone who has experience with actually using these options  in real life situations.

    - R.J. McComish
    PortTix Box Office

  • 07-14-2008 6:11 PM In reply to

    • Melissa Graves
    • Top 10 Contributor
    • User Since: 2002
    • Posts 753
    • Organization: Village for Families and Children
    • Products:  The Raiser's Edge

    Re: Place Holder vs Wait List

    Reply Contact

     Is this a question about using the RE:Events Module? 

    If so, when I use event module and people buy tickets to events and I am not ready to seat them I just leave them unseated.  I do not feel it necessary to seat them immediately therefore do not create a placeholder.  In the seating wizard you can fairly easily show those still yet to be seated so I see that as my placeholder.  Hope this was helpful.

    Melissa S. Graves
    Director of Development Services
    The Village for Families and Children
    Hartford, CT
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