I just called BBNC customer support to ask them for help in resizing a cell in a table in an email template and was REFUSED assistance. I was told that this was a design issue and support does not provide assistance with design. We then went round and round on how I was asking for help in USING the software and not seeking guidance about design... I've emailed and phoned my enterprise acct manager and am waiting for a reply. Is there something I'm missing in trying to resize a cell? changing the width in the cell and row properties did nothing. trying to do this by hovering over the border until it turns red simply does not work. Is this just a crappy tool for designing tables or am I doing something wrong? Thanks

I was able to resolve this issue by asking another NetCommunity user at another organization for assistance.  Also, Blackbaud responded with a phone call to say they had clarified with their support staff that my question was an appropriate one to the support phone line.  Thanks Blackbaud!