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Email Communication to Constituents

Last post 07-15-2008 2:29 PM by Denise Thompson. 8 replies.
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  • 06-10-2008 5:04 PM

    Email Communication to Constituents

    Does anyone have a useful way to track if a constituent prefers email over traditional snail mail? There is a checkbox on Bio 1 "requests no email", but I'm looking for exactly the opposite. I would rather not use Attributes as I would like this info readily available, and it may get lost there.

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  • 06-11-2008 7:47 AM In reply to

    • Leslie Heisler
    • Top 75 Contributor
    • User Since: 2002
    • Posts 114
    • Organization: Southwestern Vermont Health Care
    • Products:  The Raiser's Edge, The Researcher's Edge

    Re: Email Communication to Constituents

    Ashley,

    I don't have a need for such a code, but one thought that comes to mind is the solicit codes on Bio 1.  They're traditionally used as removal codes, so you may be able to create a "prefers snailmail" code so that when you are creating a snailmail mailing, you can sub those folks out.  Best of luck,

    Leslie

    Leslie Heisler
    Southwestern Vermont Health Care
    www.svhealthcare.org
    Filed under:
  • 06-11-2008 5:13 PM In reply to

    Re: Email Communication to Constituents

    I want to be sure I'm following correctly - are solicit codes the check boxes on the lower right corner of Bio 1? If so, can you create custom check boxes for your database? That would be perfect, if there is a way to do this!

  • 06-12-2008 7:55 AM In reply to

    • Leslie Heisler
    • Top 75 Contributor
    • User Since: 2002
    • Posts 114
    • Organization: Southwestern Vermont Health Care
    • Products:  The Raiser's Edge, The Researcher's Edge

    Re: Email Communication to Constituents

    I don't think you can create a customized checkbox; there doesn't even seem to be any way to rename fields using checkboxes (e.g., "no valid address" or "inactive").  The solicit codes use a drop-down table, so you can create your own entries to suit your needs.  Some pretty standard table entries would be "do not solicit," "no mail," "no greeting cards," etc.  Good luck!

     Leslie

    Leslie Heisler
    Southwestern Vermont Health Care
    www.svhealthcare.org
  • 06-12-2008 7:58 AM In reply to

    • Leslie Heisler
    • Top 75 Contributor
    • User Since: 2002
    • Posts 114
    • Organization: Southwestern Vermont Health Care
    • Products:  The Raiser's Edge, The Researcher's Edge

    Re: Email Communication to Constituents

    Oops, meant to tell you that solicit codes are on the bottom left of the Bio 1 tab.  You'll find the code in tables in Config and create table entries from there.

    Leslie

    Leslie Heisler
    Southwestern Vermont Health Care
    www.svhealthcare.org
  • 06-12-2008 12:26 PM In reply to

    Re: Email Communication to Constituents

    No - solicit codes are table driven and organizational (i.e. mine are different than yours.)  The only way to do them as checkboxes is if they were yes/no fields which they are not (and even still you would need the API or VBA module to do a custom form - API/VBA = lotsa $$$$)

    Melissa S. Graves
    Annual Fund Development Services Manager
    Pathfinder International
    Filed under:
  • 06-30-2008 1:27 PM In reply to

    • Laura Dickerson
    • Top 500 Contributor
    • Posts 19
    • Organization: Community Food Bank of Tucson
    • Products:  The Raiser's Edge

    Re: Email Communication to Constituents

     Although you say you don't want to use attributes in my opinion it really is the best way to go. That's what they are designed for. We use the Address attribute for every single mailing we send. That way the donor is only getting the mail they request. For example we have the following attributes.

    MAIL TYPE:

    NO MAIL AT ALL, E-MAIL ONLY, JULY MAILING ONLY, etc. Then when you pull a mailing you pull Mail Type equals one of. AND Mail Type does not equal one of...

    I'm not sure how else you could do this 

    Laura Dickerson
    Stewardship Assistant
  • 07-10-2008 2:28 PM In reply to

    • Philip Scott
    • Top 500 Contributor
    • Posts 31
    • Organization: Children’s Hospital & Medical Center Foundation

    Re: Email Communication to Constituents

    I have to agree with Laura, I think an attribute is your best bet.  Since you are trying to flag a constituent's contact preference, you might consider a constituent attribute rather than an address attribute.  You can exclude people from mailings on the Attribute tab in mail (or include only those who prefer email if you are exporting a list).

    I understand that making attributes for everything can quickly get out of hand.  One thing that helps is if you always assign a date in the date field for the attribute when it is applied or updated.  That way, you can occassionally run exports to check if any attributes have become useless for your organization.

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  • 07-15-2008 2:29 PM In reply to

    Re: Email Communication to Constituents

    Hi!  We use a Solicit Code - Email Only removes them from snail mails and triggers emailings.  Hope this helps.

     Denise Thompson
    IOCC

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