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policies and procedures?

Last post 05-08-2009 3:55 PM by Ron Steiner. 4 replies.
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  • 06-09-2008 4:19 PM

    • Julie Hiland
    • Top 75 Contributor
    • User Since: 2001
    • Posts 94
    • Organization: Atlanta Historical Society, Inc.
    • Products:  The Patron Edge, The Raiser's Edge

    policies and procedures?

    Has anyone written or does anyone have any documented policies for their organization's usage of The Researcher's Edge?  We just got it and now I'm tasked with learning the ropes and figuring out what policies and procedures we should set in place for security and consistency.  Is anyone willing to share?

  • 06-23-2008 10:25 AM In reply to

    • Betsey Weaver
    • Not Ranked
    • Posts 2
    • Organization: Faxton St. Luke's Healthcare Foundation

    Re: policies and procedures?

    We just started using The Researcher's Edge as well. We have decided to rely on the gifting information in The Raiser's Edge database since the information that went to The Researcher's Edge did not include pledge information. 

    If anyone else has any best practices information relating to The Researcher's Edge, I'd be interested.

     

     

  • 10-15-2008 3:10 PM In reply to

    • Whitney Gray
    • Not Ranked
    • Posts 8
    • Organization: MidAmerica Nazarene University
    • Products:  The Raiser's Edge

    Re: policies and procedures?

    No, I'm actully looking for a userguide for The Researcher's Edge.  I'm surprised BlackBaud doesn't publish one like they do for their other products.

    Whitney Gray, MA
    Manager of Grants and Special Projects
    MidAmerica Nazarene University
    wbgray@mnu.edu
  • 10-15-2008 3:53 PM In reply to

    • Julie Hiland
    • Top 75 Contributor
    • User Since: 2001
    • Posts 94
    • Organization: Atlanta Historical Society, Inc.
    • Products:  The Patron Edge, The Raiser's Edge

    Re: policies and procedures?

    When we got TRE, the consultant gave us small, very basic manuals on how to use the software.  But I'd love to see policies & procedures that other organizations have set in place for 1) when and how often to integrate with RE, 2) how they use custom fields, 3) how they set up the overall ratings, etc.

  • 05-08-2009 3:55 PM In reply to

    • Ron Steiner
    • Not Ranked
    • User Since: 2009
    • Posts 9
    • Organization: Bishop Lynch High School
    • Products:  Blackbaud NetCommunity, Online Campus Community, The Education Edge, The Raiser's Edge

    Re: policies and procedures?

    Do any of the documents on http://www.blackbaud.com/support/guides/tre.aspx do the trick?  I'm new to TRE and found them helpful to at least get a start.

    Ron

    Ron Steiner
    Data Curator
    Bishop Lynch High School
    Dallas, TX
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