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Database Administrator, Washington National Cathedral

Last post 12-11-2008 12:18 PM by Louise Calise. 1 replies.
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  • 05-13-2008 4:24 PM

    Database Administrator, Washington National Cathedral

    Reply Contact

    Database Administrator, Washington National Cathedral

    Job Code DH-4

    Job Summary:  Responsible for facilitating the design, maintenance, and use of the Cathedral's centralized donor/member/participant database, coordinating the use of this and other database resources throughout the Cathedral. Supports fundraising services through systems, infrastructure and ensures compliance with their policies and procedures to enhance a comprehensive database. Responsible for managing, guiding and training the Cathedral's Services staff.  Provides advice, guidance, and training to users in other departments concerning the capabilities and functions of Raiser’s Edge (RE). Ensures compliance with institutional policies, goals and procedures to advance a comprehensive program. Among the duties assigned to this position are the following:
    1. Develop and implement strategic and operational plans through the day-to-day management of internal operations, leadership, and management of the data services team. This includes monitoring, evaluating and overseeing the workflow and performance of all support services.  Create and maintain benchmarks for setting staff goals and routinely (minimum quarterly) report productivity to Director of Cathedral Services.  Monitor all processing and data entry into the constituent donor database.
    2. Serve as the primary liaison between the Services Office and the Development office and other ancillary Cathedral users to resolve problems and ensure collaboration. A major objective (institutional priority) will be the integration of existing ancillary databases with RE, wherever possible. Evaluate institutional and user needs and recommend appropriate procedures and solutions utilizing existing Cathedral technology where possible, and other database management system products if necessary.
    3. Provide strategic leadership and direction for meeting the infrastructure and information needs of all database users.
    4. Oversee and direct the maintenance and operation of Blackbaud’s Raiser's Edge for Enterprise (RE) database including data integrity, user interface, database design and security.  Identify standalone department databases and coordinate their integration into RE and train staff on the use of RE.  Ensure the integrity of information systems and procedures.
    5. Ensure that proper documentation, procedures and policies are maintained for data integrity. Reviews and updates departmental procedures and policies annually. Routinely suggest policy and procedure topics for documentation, and draft, modify, post and implements policies and procedures as approved. Develop standards, procedures, and conventions for data and database use and monitor staff and departmental use and applications.  Ensure compliance with policies, procedures to support ethical and successful fundraising practices.
    6. Develop custom reports, screens, and forms, and supervise these duties when delegated to appropriate staff.  Determine file organization, indexing methods, and reporting procedures for specific user applications.  Routinely report on the progress of departmental database integrations and updates target areas as needed.
    7. Serve as the Cathedral's primary liaison with the Foundation's Information Resource Management department for all database technical assistance.
    8. Serve as the leader of an Internal User’s Group for key Raiser’s Edge users and ensure the tables and fields are being used as designed by Blackbaud.
    9. Test and report the Cathedral system for data security and its ability to restore data from backup media. Create back-up and recovery policies and procedures. Responsible for all Raiser’s Edge software updates for all affected computers on the close.
    10. Keep abreast of hardware and software developments in order to ensure that the Cathedral's systems function at the optimal level.  Make recommendations to the Director of Cathedral Services concerning necessary upgrades and replacements, conducting appropriate research and preparing necessary budgets.
    11. Monitor the financial data with business office and ensure that all donor financial transactions and donations are credited to proper general ledger fund accounts.
    12. Develop and monitor departmental annual budget.  Determine fiscal requirements for office, prepare budget recommendations, and monitor and reconcile expenditures of the budgeted funds.
     Minimum Qualifications:
    1. Bachelor’s degree in Management Information Systems or related field, or a minimum of five years relevant experience and/or training.
    2. Five years progressively responsible experience using and managing a relational database management system, including 3 years of experience with RE and other database management systems, Excel, FoxPro and FileMaker Pro.  Also requires demonstrated proficiency in use of Crystal Reports.  Advanced computer skills with MS Office.
    3. Five years experience supervising technical staff and demonstrated ability to select, motivate and inspire subordinates while holding them accountable for their performance.  Ability to work effectively as a team leader, as well as independently; ability to train, inspire, and motivate subordinates. 
     Knowledge, Skills and Abilities:
    1. Excellent interpersonal and communication skills and the ability to explain highly technical concepts and processes clearly to non-technical clients.
    2. Excellent attention to detail and ability to meet deadlines.  Ability to manage multiple complex tasks and/or projects simultaneously while addressing the needs of the office, ability to maintain composure under pressure. 
    3. Customer service focus with demonstrated ability to work collaboratively with a diverse constituency, and the ability to inspire confidence and respect among clients.
    4. Knowledge of fundraising principles and practice. Ability to work with and support volunteers.
    5. Ability to work effectively as a team leader as well as independently; ability to train, inspire, and motivate subordinates. 
    6. Ability to be present for special services or events occurring in evenings or on weekends.
     Washington National Cathedral seeks interest from those who will contribute to an atmosphere in which diversity is valued and supported.  To apply, send a cover letter and resume, and please note job code DH-3, to jobs@cathedral.org; or fax to (202) 537-5661; or mail to Protestant Episcopal Cathedral Foundation, Human Resources Dept., Massachusetts & Wisconsin Aves. NW, Washington, DC  20016-5098. 

     

  • 12-11-2008 12:18 PM In reply to

    Re: Database Administrator, Washington National Cathedral

    Reply Contact
    After reviewing your job description for a Database Administrator,  I ask that you consider me for this position.   I have over 20 years of experience in a variety of databases (SQL, Access, DonorPerfect) as well as Microsoft's Excel.  I have over 6 years of experience in working with Blackbauds’ Raiser’s Edge donor database software and am certified for RE 7 Essentials Parts I and II.  Some of my experience with this product includes
    • Administrative support
    • Create and run financial and analytical reports
    • Create and maintain dashboards
    • Creating and implementing business rules to keep everything consistent for the organization
    • Maintain integrity of data at all times
    • Running quality control procedures and reports
    • Run queries and export data
    • Import data
    • Global changes and additions
    • Troubleshoot and resolve database issues
    • Provide technical support and train other staff
    • Respond to requests from members and/or donors to the organization
     I am a team player as well as an organized self-starter.  I have attached my resume below.  Thank you for your time. Sincerely,Louise Calise 

    LOUISE CALISE

    6802 Dante CourtSpringfield, VA 22152(703) 307-7211LC6802@verizon.net  Professional Accomplishments: 

    ·        Developed and implemented successful direct response acquisition programs to raise number of members/donors and return on investment.

    ·        Developed and analyzed statistical reports for reinstatement of members/donors to increase net income results and return on investment.

    ·        Developed and implemented a tracking system and audit trail for all contributions acquired through the organization’s website. 

    ·        Created and implemented a new renewal package that increased total net, average gift (increased 20%) and percentage of donor responses (increased 75%).  This is now the new control package being utilized by this client, and has been implemented as a control for other clients.

    ·        Analyze donor database to identify prospective major donors and use of upgrade tables. 

    ·        Developed and implemented monthly giving programs, which supported major donor, planned giving and bequest programs.

    ·        Worked with major gifts and capital campaign officers in creating talking points when soliciting major donors, and assisted with planned giving proposals.·        Directly solicited major gifts.·        Developed and implemented acknowledgement programs to thank and cultivate donors.·        Experienced with a variety of databases (including, but not limited to, Blackbaud’s Raisers’ Edge, Donor Perfect).·        Designed and implemented changes to donor databases to enhance reports making it easier to report on and see definitions of giving histories and additional pertinent data.

    ·        Established procedures for evaluating organizations’ databases to ensure format and integrity of data, created audit trails from all data entry sources through and including final update of the masterfile.

    ·        Proofreading and editing all materials for (but not limited to) solicitations, newsletters and outreach purposes.

    ·        Developed, planned and implemented fundraising and public relations special events for non-profits.
    • Negotiated pricing of agencies’ services for several non-profit organizations to increase net income. 
     


     

    Employment History:   LIBERTARIAN NATIONAL COMMITTEE, Washington, DCDirect Marketing Manager – reporting to the Executive Director and Board            Develop and implement direct mail appeals and telemarketing programs.  Update, maintain and audit donor database – Blackbaud’s Raisers’ Edge.  Work with a variety of vendors and negotiate pricing.  Manage telemarketers, donor solicitors and researchers for board members.             Identify major donors and coordinate calls with board members and executive director to cultivate and possibly upgrade these donors. CAPITAL AREA FOOD BANK, Washington, DC Annual Giving Manager – reporting to the Director of Development            Develop and implement strategic plans for direct marketing and maintain integrity of donor database (Blackbaud’s Raisers’ Edge) while constantly auditing all caging operations.     The TLPJ FOUNDATION, Washington, DC

    Senior Development Manager – reporting to the Director of Development

                Assist in the development and implementation of direct marketing plans.  Oversee caging operations, run audits and maintain donor database (Donor Perfect) for accuracy and integrity. 

    SOC ENTERPRISES, Arlington, VA 

    Development & Communications Director – reporting to the President and Board of Directors

                    Develop and implement fundraising efforts (direct mail, special events), update and maintain donor database.  Develop and implement communications plan to raise awareness of organization. SPECIAL OLYMPICS, Washington, DC

    Database Manager – reporting to the Director of Development

      Managed staff of 1 and providers of outside services

     

    UNITED SENIORS ASSOCIATION, Fairfax, VA  Director of Membership Relations – reporting to the VP and President  Managed staff of 4 and providers of outside services ATLANTIC LIST COMPANY, Arlington, VA 

    Senior List Manager

      Managed staff of 3 and providers of outside services

     RESPONSE DEVELOPMENT CORPORATION, Falls Church, VA 

    Senior Account Executive

      Developed and implemented direct marketing campaigns (including budgets) for several clients, such as National Glaucoma Research, and Opportunities for the Blind GUIDING EYES FOR THE BLIND, INC., Yorktown Heights, NY  Direct Marketing Manager  Managed staff of 3, volunteers and vendors providing outside services for the fundraising programs (direct mail, telemarketing, special events)


     

    Personal: 
    • Taught fundraising classes via Internet to students of the Libertarian Leadership School (students included state chairs and campaign professionals)
    • Presentation to Board of Directors on asking for a major gift
    • Presentation of workshop on cultivation of individual donors at Hunger Summit
    • Article published in Marketing AdVents, a publication of DMAW
    • Member of Direct Marketing Association of Washington (DMAW) and Association of Fundraising Professionals (AFP (formerly NSFRE)) and The Foundation Center

    ·        Toastmasters’ International – enhancing leadership and communication skills.  Achieved level of Competent Toastmaster.  Received several awards for speeches and evaluations; also served as Secretary of Springfield Toastmasters’ Club.

      Volunteer Activities: 
    • Created and maintained a database at the Pentagon Family Center after 9/11 attacks
    •  Team Leader in FAAN Walk-A-Thon, Fairfax, VA

    ·        Phonathon for The TLPJ Foundation – responsible for maintaining financial records for this event

    ·        Assisted in the development and implementation of special events at CAFB (Taste of the NFL, Farmers’ Blue Jean Ball and Stuff A Truck)

    ·        AFP Fundraising Days in Washington, DC

    ·        Walk-A-Thons and Golf Tournaments at GEB

    ·        Radiothon and “Light the Night” Walks for the Leukemia & Lymphoma Society

    ·        Car Race Fundraiser for National Multiple Sclerosis

    ·        Plane Pull Fundraiser for Virginia’s Special Olympics

    ·        Develop and implement various fundraising special events for a variety of non-profit organizations

     

     
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