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NetCommunity functionality - suggestions

Last post 05-09-2008 6:48 AM by Christine Grover. 1 replies.
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  • 05-09-2008 6:03 AM

    NetCommunity functionality - suggestions

    We've recently gone live with NetCommunity - there are some aspects I'd like to see improving (and I'm not using all the functionality) so I assume other NetCommunity users also have a wish list... I thought it would be a good idea to share ideas on what we'd like to see improving/developing. So my tuppenceworth...

    • Automatic emails when a users is linked to their RE record (I think this is actually more important than the sign up email as it's this stage when we need them to go back and check/update their details)
    • Data changes (eg address) to be stamped with the date and source when they're loaded into RE through the plug in (This is a major headache for my team as we have to manually update records as they're being processed as they're required fields for us.)
    • Enhanced editing of profiles... I'd like to only show details that users have opted to make public, rather than showing all the fields and leaving them blank.
    • A response form... rather than providing an email address I'd rather have users fill in a form which then posts to staff within our development & Alumni Relations Office.

    Any other suggestions?

    Richard

    Richard Barber
    Information Manager
    Development & Alumni Relations
    Loughborough University
    www.lboro.ac.uk/alumnui
  • 05-09-2008 6:48 AM In reply to

    • Christine Grover
    • Not Ranked
    • Posts 3
    • Organization: University of Dundee
    • Products:  Blackbaud NetCommunity, The Raiser's Edge

    Re: NetCommunity functionality - suggestions

    And mine (for now!)

    • Automatic opt-in for all existing newsletters when membership is approved so the user then has to positively opt-out.  The ability to opt in the complete membership or a specified subset to any new newsletters added
    • Data changes - all attributes processed through the plug-in to be date stamped
    • User profile pages - the ability to determine the order in which the tab data appears in the part.  The current arrangement of attributes, then address then name doesn't make sense.  Forced to put each tab on a separate page but would like for  instance to present a single page of name, preferred address, email and phone to enable a single step confirmation.
    • Transfer of email forwarding addresses to RE (we print the @dundee-reunited.com address on our alumni membership cards - it's a pain to have to transfer manually)

    Christine

    Christine Grover
    Alumni & Development Support Manager
    University of Dundee
    ________________________________
    01382 388824
    c.grover@dundee.ac.uk
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