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Report cards and transcripts slower with version 7.71

Last post 04-23-2008 9:45 AM by Sharon Dearman. 2 replies.
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  • 04-04-2008 4:50 PM

    • Anthony Celentano
    • Top 500 Contributor
    • Posts 19
    • Organization: Pope John XXIII High School
    • Products:  The Education Edge

    Report cards and transcripts slower with version 7.71

    Prior to the update to version 7.71 we were able to get report cards and transcripts to open up within seconds but now it takes 2min30sec on my machine (64 bit).  Nothing else has changed except the software.

     Is anyone else experiencing this problem?

     Anthony Celentano
    anthonycelentano@popejohn.org

    Pope John XXIII High School
    Sparta  NJ
    973-729-6125 x253

    Anthony Celentano, MM, MA, LPC
    Director of Academic Computing Services
    Pope John XXIII High School
    Sparta NJ 07871
    973-729-6125 x253
    AnthonyCelentano@PopeJohn.org
  • 04-21-2008 10:23 AM In reply to

    No [N] Re: Report cards and transcripts slower with version 7.71

    Not so much slow, but I am very frustrated with the error I continue to get (on transcripts) when it does not recognize the network that supplies the gif for the logo. I can't delete the file and save. Blackbaud has said the work around is to go into Mail/Forms, to delete there, save and then run again.  I think this is more inherent to Vista but makes remote work impossible

    Karla Coop
  • 04-23-2008 9:45 AM In reply to

    Re: Report cards and transcripts slower with version 7.71

    Anthony,

    I am noticing this also.  When I wanted to run transcripts for 285 seniors it took over 30 minutes.  I believe it used to be about 10 minutes or less. I am learning about patience.

    Sharon Dearman

    dearmans@bishopmoore.org

    Bishop Moore Catholic High School

    Orlando, FL

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