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Forums » Product Forums » Blackbaud NetCommunity » Web site access during an upgrade

Web site access during an upgrade

Last post 01-10-2008 9:18 AM by Garrett Keating. 1 replies.
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  • 01-09-2008 11:11 AM

    • Cindy Filler
    • Not Ranked
    • User Since: 2004
    • Posts 17
    • Organization: UND Foundation
    • Products:  Blackbaud NetCommunity, The Financial Edge, The Information Edge, The Raiser's Edge, The Researcher's Edge

    Web site access during an upgrade

    Reply Contact
    We are going to upgrade Netcommunity to 5.1 tomorrow. We are wondering what people do to prevent users from accessing the web site during the upgrade?

  • 01-10-2008 9:18 AM In reply to

    • Garrett Keating
    • Top 150 Contributor
    • User Since: 2006
    • Posts 63
    • Organization: U.S. Naval Academy Alumni Association
    • Products:  Blackbaud NetCommunity, The Financial Edge, The Information Edge, The Raiser's Edge

    Web site access during an upgrade

    Reply Contact
    when we do a BBNC upgrade we typically post something a few days to a week before and let them know it's coming. then we will point IIS over to a different default.aspx page for the site with a message that BBNC is down. during the upgrade process IIS is probably going to reset or you may need to reboot but that time will be less than the time for the install once the upgrade is complete just make sure IIS is swtiched back to the original default page. Garrett Keating Web Developer United States Naval Academy Alumni Association & Foundation www.usna.com
    Garrett Keating
    Senior Web Developer
    U.S. Naval Academy Alumni Association and Foundation
    www.usna.com
    customizingNetCommunity.com
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