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Certain gifts not showing up in report

Last post 12-06-2007 9:26 AM by Tirchander Kanwar. 4 replies.
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  • 12-05-2007 3:48 PM

    Certain gifts not showing up in report

    I've been using a custom report that I designed for about three months or so, and all of a sudden last week, the report stopped showing all the $25 gifts! We changed our membership levels around that time, but none of the fields I'm pulling from are membership fields. Does anyone have any ideas on settings or whatnot that need to be changed to correct this (or any other thoughts on the matter)?
  • 12-05-2007 4:25 PM In reply to

    • Toni Baril
    • Top 500 Contributor
    • Posts 18
    • Organization: Mission Hospital Foundation

    Certain gifts not showing up in report

    In my limited knowledge of Crystal, I don't think it would do anything like that on it's own. It sounds like either the Query/Export has been adjusted or a formula has been added to the Crystal Report (Select Expert on the field). Toni Baril Mission Hospital Foundation Mission Viejo, CA
  • 12-05-2007 4:27 PM In reply to

    Certain gifts not showing up in report

    When I use the Select Expert and click "browse", the value show up, just not in the preview itself. [i]--- Edited at 12/5/2007 4:28:26 PM by Jessie Salpeter[/i]
  • 12-05-2007 4:44 PM In reply to

    • Toni Baril
    • Top 500 Contributor
    • Posts 18
    • Organization: Mission Hospital Foundation

    Certain gifts not showing up in report

    If the value is in the field data that tells me that it is not the Query/Export that is filtering it. So, the Crystal report must have changed. In preview mode, within Crystal Reports not Raiser's Edge, right click on the gift amount field. Click on Select Expert, does it say is any value or is it conditional based on gift amount greater than $25? Toni Baril Mission Hospital Foundation Mission Viejo, CA
  • 12-06-2007 9:26 AM In reply to

    Certain gifts not showing up in report

    Have you updated your crystal to crystal XI? If yes, then all your links need to be changed to Left Outer Tirchander
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