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How to apply credit memo to different fiscal yr

Last post 10-25-2007 2:45 PM by Cheryl Havens. 2 replies.
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  • 10-25-2007 2:34 PM

    • Xia Chen
    • Not Ranked
    • Posts 16
    • Organization: Support Center for Child Advocates

    How to apply credit memo to different fiscal yr

    I entered a credit memo as of 1/18/07. Our year-end is 6/30/2007. And later, the invoices came in and I tried to apply the credit memo. However, the system did not let me to chose a current post date to post. And a window pops up, stating that this is a read-only function, and cannot be edited. So, i used the old posting date 1/18/07 to post the credit application. Not sure about the effects on accounts payable of the old year. Anyone has the same situation?
  • 10-25-2007 2:45 PM In reply to

    • William Falls
    • Top 500 Contributor
    • Posts 29
    • Organization: Lutheran Family Services in the Carolinas

    How to apply credit memo to different fiscal yr

    We had the problem of wanting to post a credit memo to an invoice, but because the credit memo was from an earlier period that was closed, we had to keep opening the previous period up, post the credit, and then close the period again. Blackbaud support walked us thru some option changes that helped, and they may help you as well. Click Tools, click Options, click on the Records Tab, click on Credit Memo Activity...we changed the five settings to Blank, System Date, Not Yet Posted, Blank, & Blank. This seems to have fixed our problem. Each person who keys in invoices and credit memos will need to do this because the are personal settings, not global.
  • 10-25-2007 2:45 PM In reply to

    How to apply credit memo to different fiscal yr

    I have never had a problem applying a credit memo. If there is an unapplied credit memo on a vendor record, once an invoice is posted you can open the unapplied credit memo and you will see a drop down box that has two options. One option is only show invoices with applications and the second is show all unpaid invoices. Select show all unpaid invoices and this will allow you to apply as much of the credit as you want to any open invoice and enter a post date. I have never had a read only error while applying a credit memo. Hope this helps!
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