Hello, These forums don't seem to be very active, but despite that, I thought that I would post the following general questions to gauge peoples' experience: * What do you think of PE / PEO? Is it working as you had anticipated and/or hoped? Do the programs operate for you as purported and expected? Do you think that it was worth the money and effort that your organization spent to license and implement it? We have been using PE / PEO, integrated with RE, for the past several months. I'm curious what other organizations' experiences with these products have been. Comments and viewpoints welcomed. Craig

We have integrated RE and PE. This summer we hope (or at the end of summer) to integrate also w/PEO. The integration is a work in progress. PE is tough to navigate when you're used to the RE world - ESPECIALLY in the membership realm. We're a museum w/membership levels - and I think PE probably is ideal for symphonies and the like that sell subscriptions, etc. Our membership synchronization is on but isn't quite working right and the duplicate problem is a huge issue. You can put the same person in 15 times w/o PE ever recognizing that person as a dupe, where RE catches different fields - name, address and will alert you when there is a match. How do you like it? Regina Regina M. Holten Membership Manager Maryland Science Center [Email Removed]

OMG, I feel like someone crawling through the desert who finally spots an oasis! Are you real, Craig? Or was that pop-up window announcing and email from Patron Edge Forum just a figment of my imagination? I started working at the Florida West Coast Symphony in Sarasota at the end of May. So although I've used Raiser's Edge for 17 years I've only been exposed to Patron Edge for 38 days. We are having our issues with the integration with RE and FE. Today's issue is that for some reason if a donation is included with the subscription the donation will end up in the Spouse's record instead of the Group Leader/Head of Household record. I'm uploading my data to BB as I type. The PEOnline works fine as far as I know. I will take over the web part of that next month and I have to say that the person doing it now is way too eager to be rid of it. I hope there will be more activity in the forum. Michael Sherman Database Administrator Florida West Coast Symphony

BB has my data...has had it for over 48 hours over the membership synch issue. I can only imagine the problems if we synched ALSO w/FE! Do you sell memberships via PEO? Regina Regina M. Holten Membership Manager Maryland Science Center [Email Removed]

We will be selling subscriptions through PEO next week for the first time. Michael Sherman Database Administrator Florida West Coast Symphony [i]--- Edited at 8/7/2007 10:04:18 AM by Michael Sherman[/i]