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NetClassroom not letting users in errors

Last post 06-28-2007 7:46 PM by Gray Huggins. 1 replies.
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  • 06-27-2007 8:39 PM

    NetClassroom not letting users in errors

    We have just told our parents/students to go to NetClassroom to access their schedules. We have 1100 students. Since then, we have had numerous outages where the user logs in, but gets an error and cannot access anything in NetClassroom. We suspect this is related to bunches and bunches of login sessions. Once this happens, no one can login until we bounce IIS (iisreset). We are very concerned. Anyone else have any history with large numbers of NetClassroom sessions? The event logs are filling up with NC7 errors. Thanks, Gray (can we panic now) Huggins -- Gray Huggins Director of Technology Bishop Lynch High School
  • 06-28-2007 7:46 PM In reply to

    NetClassroom not letting users in errors

    Working with Blackbaud support, they were very helpful. I learned a couple of things. 1) the threshold for NetClassroom v7.6 concurrent sessions is 40 users. Not good for a school of 1100 students 2) this is one of the areas of improvement in version 7.7. I will ask what the threshold is for v7.7 -- Gray Huggins Director of Technology Bishop Lynch High School
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