Hello all: When I create letters in the mail module, i.e. donor acknoweledgement letters, the merged letters are not able to be spell checked. Even if I close and save the merged letter file, re-open, and edit an individual letter, Word will not recognize an error. Am I the only one with this issue? Thanks in advance for you help. Holly

This is fairly common with non-MS database programs. (The same thing occurs with MicroEdge GIFTs.) The way to deal with this is to Select All (ctrl+A) in the merged Word letter; then go to Tools on the menu and select Language->Set Language. You will get a box that lists languages on the top; on the bottom of the box there is a check box that says "Do not check spelling or grammar" which is probably filled in. Click twice -- once to make it a check mark, and once to clear it. Click OK and spellcheck should work from there. Nicole D. McMorrow Database Administrator Women's Foundation of California 340 Pine St., Ste. 302 San Francisco, CA 94104 www.womensfoundca.org [Email Removed]

Thanks for responding, Nicole! I checked and unchecked but the box just keeps magically checking itself. I unchecked, closed, saved and re-opened. Still the nasty little check is still in the box. Any other ideas?

I have the same problem and have been unable to find a solution. I think it has something to do with incompatibility between Microsoft and Blackbaud.

Good luck.

Nancy

You could type up the template letter in Word, spell-check it, then cut and paste it into your export, right? 

I have had the exact same experience.  What I am wondering now is if anyone has purchased spell check software from a non-Microsoft vendor.  Another strange thing that makes me think it is on the RE side is that if you do not go through "Mail" to move the info into mail merge but go through "Export" MS Word is able spell check.  Strange.

 

Word actually looses the ability to spell check after any document is merged -- through RE or just in Word.  The spell check needs to be run before merging or once the letters or merged you can go into Word, Tools, Language, Set Language and UNCHECK the box that says Do not check spelling and grammar.   Then you came Spell check the entire merged document.

I have tried that many times but it will either recheck the "Do not spell check" or it will say the document has been spell checked even when there are obvious errors. 

I just double checked and had to save the merged letters, then uncheck the box, recheck and uncheck the box again. It worked. When I just unchecked once, the program missed the change.

kinda like banging your head against a wall....

 

I am so glad that I am not the only one that has an issue with spell check.

 

 

Is Blackbaud actively working to resolve this? From my user perspective, this is the single biggest issue with RE because of the embarrassment it can cause.

What version of RE is everyone running on?

Has anyone heard of this being addressed on an upgrade, if so, which one?

We're preparing for an upgrade and I don't see this addressed, maybe we should consider holding off ????

 Z. LaRocca

CMH Foundation