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Box Office/Ticketing

Last post 09-25-2003 2:02 PM by Deirdre Taylor-Wright. 1 replies.
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  • 09-25-2003 1:53 PM

    Box Office/Ticketing

    I was hoping to get a survey of what ticketing software any organizations out there use, and if/how you integrate with Raiser's Edge, if you use it. I'm familiar with PASS and a few others, but I'm trying to expand my horizons. Thanks! Vera Lester Membership Assitant, Box Office Manager Contemporary Arts Center New Orleans www.cacno.org
  • 09-25-2003 2:02 PM In reply to

    Box Office/Ticketing

    We us Paciolan's t.Gen software for ticketing. The 'integration' between t.Gen and RE is manual. On a weekly basis I do the following: - on RE7 I export basic name/address/membership information for any current member who's information has changed in the past week (including adding brand new members) - on t.Gen I import this information - for existing records that have just been updated, it overwrites those basic information fields. For new members from RE7, it creates a new record on t.Gen. It's not an elegant solution, but it works to get our members ticket to our timed-entry exhibits and for them to register for our Programs at the discounted member's rate. Cheers, Deirdre Deirdre Taylor-Wright Royal Ontario Museum [Email Removed]
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