POSTING:  ADVANCEMENT ANALYST AND RAISER’S EDGE SPECIALIST

• Assist the Director of Advancement Services and other members of the Advancement staff with planning efforts and projects that will lead to the successful implementation of The Raiser’s Edge, Blackbaud Net Community, Blackbaud Business Intelligence, and PaperSave Document Imaging.
   
• Interact with users across the department, helping them to determine how to best leverage the Blackbaud suite of products to meet their needs.
   
• Design or refine business processes and assist with implementation of new procedures.
   
• Create and/or revise documentation of policies and procedures.
   
• Work with the Director and the Advancement Services team to implement business rules for The Raiser’s Edge and to facilitate ongoing data management. 
   
• Assist with back-end database operations, including security administration, global changes to data, restoration of back-ups, etc.
   
• Develop training programs for the Advancement staff, providing users with regular course offerings and ongoing desktop support.
   
• Create, define and produce timely and accurately analyzed database queries and reports using a combination of The Raiser’s Edge, Blackbaud Business Intelligence, and Cognos reporting tools.
   
• Perform routine operational activities in The Raiser’s Edge database and related Blackbaud products.
   
• As needed, serve as a resource for user groups on technical matters and act as a liaison with vendors and/or the College’s Information Technology Services (ITS) staff.
   
• Provide support in other areas as required and requested by the Director of Advancement Services.
  

Required Knowledge, Skills & Abilities: 
Bachelor’s degree (or any combination of education and experience that provides the required knowledge, skills and abilities) is required.  Master’s degree and/or education in business, marketing, statistics or computer science strongly preferred.  Demonstrated success managing complex databases, business needs analysis, configuration, data integrity, data analysis, and trouble shooting.  Strong organizational abilities and attention to detail required, with proven ability to work within deadlines.  Candidate must be creative and hard-working, and must possess initiative and willingness to work in a team.  He/she must also have excellent customer service skills in conjunction with the ability to balance multiple priorities and requests from across the department.  Users will depend on this person to be forward-thinking and identify opportunities for improvement.  Significant experience with The Raiser’s Edge in a non-profit environment and full knowledge of Query, Export and Mail functions will be essential.  Experience with Cognos and Crystal reporting tools strongly preferred.

Application Process: 
Submit a Pomona College application (http://www.pomona.edu/HR/forms/PomonaCollegeApplicationForEmployment.pdf), cover letter, resume, and the names and phone numbers of three professional references to: Pomona College, Attn: Human Resources, 550 N. College Ave., Claremont, CA 91711.