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RE 7.9 upgrade

Last post 11-04-2009 10:25 AM by Lisa Marchand. 3 replies.
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  • 11-03-2009 9:31 AM

    • Karen H. Hartt
    • Top 50 Contributor
    • User Since: 1999
    • Posts 100
    • Organization: Maine Community Foundation
    • Products:  Accounting for Nonprofits, Blackbaud NetCommunity, The Financial Edge, The Raiser's Edge, The Researcher's Edge

    RE 7.9 upgrade

    Has anyone heard of any problems with this upgrade for RE7 not just RE7 enterprise?

     

    Karen

    Karen H. Hartt
    Maine Community Foundation
    245 Main St.
    Ellsworth, ME 04605
    khartt@mainecf.org
    877-700-6800
  • 11-03-2009 12:52 PM In reply to

    Re: RE 7.9 upgrade

    We have been on RE7.91 for a while and I haven't notice any issues or received any from my users

    Helen E. Weed
  • 11-04-2009 10:25 AM In reply to

    • Lisa Marchand
    • Not Ranked
    • Posts 11
    • Organization: Cabrini College
    • Products:  The Raiser's Edge

    Re: RE 7.9 upgrade

    We have version 7.91.36, just updated this summer and we have to upgrade again because exports will lock up if you try to change address processing options or have to create a new export where you use address processing to pull the address information. A pain but other than that I’ve had no other problems.

     

    Lisa

     

    Lisa Ziska-Marchand
    Cabrini College
    610-902-8250
    lzmarchand@cabrini.edu
    www.cabrini.edu
  • 11-05-2009 11:18 AM In reply to

    Re: RE 7.9 upgrade

     Karen,

     The Raiser's Edge 7.91 has quite a few new security and PCI changes that you will need to be ready for before updating.  To minimize the problems and surprises that you may run into during the installation make sure to read Important Changes in The Raiser's Edge 7.91 and The Raiser's Edge 7.91 FAQs. This way you won't get caught off guard with some of the changes, such as the Inactivity Timeout, the strong password requirements and account lockouts.

    In regards to the update process itself not much has changed except for the prompts to enter your Blackbaud Payment Service(BBPS) credentials during the database update.   Our Knowledgebase solution, How to download and install The Raiser's Edge 7.91 and BBPS, will provide all the steps to make the upgrade as smooth as possible.

     David Johnson
    Product Support Lead - MCTS, OCP

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