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Blackbaud Hosted Environment

Last post 08-15-2011 9:59 AM by Jeanne Schmidt. 8 replies.
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  • 10-05-2009 11:42 AM

    Blackbaud Hosted Environment

    Is anyone in a hosted environment with Blackbaud?  We just recently converted and have been having issues and this was the "solution" to my problem.  - To chat about it in a forum.....

     

    Any thoughts?

     

    Jennifer Burrus

    Business Manager

    St. Mark's Cathedral School

  • 10-06-2009 11:06 AM In reply to

    • Cindy Carey
    • Top 75 Contributor
    • User Since: 1997
    • Posts 102
    • Products:  Admissions and Registrar's Office 6, The Education Edge, The Financial Edge, The Raiser's Edge

    Re: Blackbaud Hosted Environment

    My thought is that chatting about in the forum is totally unacceptable.

    I suggest that you contact your sales rep and ask to have someone who can really help you, give you a call.

    BTW, we use NETMAIL & soon will use NETDONOR. No major problems.

    Good luck.

     

     

    Cindy Carey
    Database Manager
    McLean School of Maryland
  • 03-17-2010 9:19 AM In reply to

    • Netta Kowalski
    • Top 500 Contributor
    • User Since: 2007
    • Posts 28
    • Organization: Evangelical Children's Home
    • Products:  Blackbaud NetCommunity, The Financial Edge, The Raiser's Edge

    Re: Blackbaud Hosted Environment

    Hi Jennifer.  We were recently contacted by our rep letting us know that they have cut their prices on the On Demand hosting service, to the point where we are now considering it.  I'm trying to gather some information from current users to see what their experience has been like, so I'm curious whether you were able to get your issues resolved.

    Thanks

    Netta

    Controller - Every Child's Hope

    Netta
  • 09-02-2010 12:21 PM In reply to

    • Teresa Skidmore
    • Not Ranked
    • User Since: 2000
    • Posts 16
    • Organization: Drury University
    • Products:  Blackbaud NetCommunity, The Raiser's Edge

    Re: Blackbaud Hosted Environment

    We are considering Blackbaud's Application Hosting for our NetCommunity and Raiser's Edge Enterprise applications.

    Would love to learn form others who have made that same, or similar, transition.  Feel free to email me if you prefer!

    Teresa

    Director, Information Systems

    Drury University

    Teresa Skidmore
    Drury University
    Director of Donor Research and Information Systems
    Office of Alumni and Development
  • 10-29-2010 1:36 PM In reply to

    • Sunshine Watson
    • Not Ranked
    • Posts 4
    • Organization: Sojourner Center
    • Products:  The Raiser's Edge

    Re: Blackbaud Hosted Environment

    We are considering the hosted environment as well.  Please share your experience via reply or email.  Thanks!!!!!

  • 10-29-2010 1:52 PM In reply to

    • Josh Bekerman
    • Top 10 Contributor
    • User Since: 2000
    • Posts 501
    • Organization: American Indian College Fund
    • Products:  Blackbaud NetCommunity, The Financial Edge, The Raiser's Edge

    Re: Blackbaud Hosted Environment

    We have been hosted for over a year, feel free to get in touch.  Also, ask your rep about getting in touch with people in the Blackbaud Fan Club if they haven't already told you about it.

     

    Josh Bekerman, bCRE
    Information and Technology Services Manager
    American Indian College Fund

    Denver Raiser's Edge Users Group Founder/Organizer
    Join the mailing list here: http://bekerman.com

    Denver, CO
  • 03-03-2011 7:16 PM In reply to

    Re: Blackbaud Hosted Environment

    Wow, I came across this and am wondering if you can give me an update.  We are not currently hosted but that question has come up so it is something we could consider.  I am wondering how you feel now and how it is all working for you?  Please advise! 

    Carolyn Zollars

    PPH Foundation

    Escondido, CA  92025

    760.739.2760

  • 06-27-2011 10:40 AM In reply to

    • Jeanne Schmidt
    • Not Ranked
    • Posts 12
    • Products:  Blackbaud NetCommunity, The Financial Edge, The Raiser's Edge

    Re: Blackbaud Hosted Environment

    Hi, we are currently working to convert from another system to fully hosted Raiser's Edge, Financial Edge and NetCommunity.  One thing to note that we just discovered is that in a hosted environment you cannot use the Queue product to schedule printing and emailing of reports.  I don't believe this is clearly documented anywhere.  Also, if you need to store documents in your RE system, PaperSave is the only solution for converting documents from another system to Blackbaud.

    I hope this helps!

    Filed under:
  • 08-15-2011 9:59 AM In reply to

    • Jeanne Schmidt
    • Not Ranked
    • Posts 12
    • Products:  Blackbaud NetCommunity, The Financial Edge, The Raiser's Edge

    Re: Blackbaud Hosted Environment

    Update on my previous post, Queue is now supported in a hosted environment for Raiser's Edge.  When last I asked, it was not yet supported for Financial Edge in a hosted environment, but that may be coming soon.  See Knowledgebase BB617348 for more information on Queue in a Hosted Environment.

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