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We use the sphere/RE connector for all of our thon events. Recently we went online with e-store. I was surprised to learn that the integration is not available for the e-store. When I asked a tech if it was planned in the future, I was told no plans to put in integration are in the works. I plan to ask my account manager about this and will post any updates here.
Hi Nora-
Your above post is correct. I am interested to understand how you currently represent eCommerce purchases in Raiser's Edge. Do you simply log it as a gift with a gift type? Do you represent which products were purchased online?
Thanks,
I was wondering if Blackbaud has made any advancement in syncing eCommerce transactions through the Connector since these posts were written. I am installing the Connector now and about to run my first synch - but I was not told that our e-commerce transactions would not be included. We log all "purchases" made through our ecommerce tool as a gift to a particular campaign in RE. I need to know if we are unable to sync those.