I am trying to determine how the Letters table works in Configuration.   Our letters table has 5 menu items but only under "Gift" are there any letters.  The information about these letters is sparse as well.  ie) We have a letter in this table called "Mailer" and that's it, that's all the information I have, the Letter Description is "Mailer"  and the File Location and Export Name are both blank.  We have about 30 letters in the table and 4 of them have an Export attached to them, other than that, there is zero information.   I have set up several letters in the Mail tab, however, I've never used the Letters table.  Any insight would be appreciated.

Hey Rose,

Knowledgebase solution BB31111 explains how to use letters. Also, check out this blog post.

Hope that helps!