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Adding benefits to a gift that's already been committed

Last post 08-20-2009 3:20 PM by Shanna Adler. 0 replies.
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  • 08-20-2009 3:20 PM

    Adding benefits to a gift that's already been committed

    Is there a way to add benefits to a gift that's already been committed? Our gifts processor entered the gifts in batch and has already committed them. When she went back into the batch to try to add the benefits to specific gifts, the benefit field is greyed out and not accessible. When she went into the individual gift and detailed into the gift tab, benefit wasn't one of the options. Is there a way to do this after the fact? Thanks, in advance, for any help you can provide!

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